What We Fix
Ice makers are among the most-used and most-abused parts of a high-end kitchen, and Colorado's hard water makes them work harder still. We service built-in refrigerator ice makers, under-counter clear-ice machines, and dedicated nugget and gourmet-ice units across Greenwood Village. If yours has stopped producing, is jammed with a solid block of ice, or drips water where it should not, we diagnose it to the specific failed component.
A large share of ice-maker calls come down to water: pressure, a valve, or scale. We check the whole path from the supply line to the harvest sensor rather than condemning the module on sight.
Common Problems We See
- No ice at all, or the bin never refills
- Low output that cannot keep up with the household
- Hollow, cloudy, or undersized cubes
- A frozen fill tube or a solid block of ice in the mold
- Water leaking at the inlet or dripping into the bin
- An off taste or odor from stale, unclean ice
Typical Causes
A clogged or failed water inlet valve is the classic no-ice cause; it either will not open or cannot pass enough water. A frozen fill tube blocks water before it reaches the mold. Low household water pressure produces short fills and hollow cubes. On units that use an optical or thermistor sensor to time the harvest, a failed sensor stops the cycle. And in our hard-water region, scale builds on the evaporator and in the water path, cutting output and clouding the ice until the machine is cleaned and descaled.
Ice Maker Error & Symptom Guide
| Symptom | Likely Cause | Typical Fix |
|---|---|---|
| No ice, bin empty | Failed inlet valve or frozen fill tube | Test valve, thaw and clear tube, replace valve |
| Hollow or cloudy cubes | Low pressure or partial valve blockage | Verify pressure, clean or replace valve |
| Low output | Scale buildup on evaporator | Descale and sanitize the machine |
| Cycle never harvests | Failed thermistor or optic sensor | Test and replace harvest sensor |
| Water leaking | Cracked inlet or loose fitting | Replace fitting or inlet assembly |
Out of Ice?
Book a diagnosis. Diagnostic and travel fees, if applicable, are confirmed before the appointment and before repair approval.
Brands We Service
We repair Sub-Zero and Scotsman ice makers, plus True Residential, Thermador, Viking, and Monogram ice units. Repairs use OEM valves and sensors.